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Showing 4 results for Patient Satisfaction

Reza Abbaschian, Azar Avazeh, Soheyla Rabi Siahkalis,
Volume 1, Issue 1 (9-2011)

  Background and Objectives: Nurses are among the most influential human resources in health systems. Job satisfaction can increase efficiency of systems and commitment of employees to organizations. Identifying the effective factors on job satisfaction can help to increase job satisfaction and motivation of nurses to perform their tasks appropriately. This study was conducted to determine job satisfaction and its related factors among nurses working in the public hospitals of Zanjan.

  Material and Methods: In this cross-sectional study, we recruited 472 nurses from public hospitals at Zanjan University of Medical Sciences using stratified random sampling. Data gathering tools included a researcher–made questionnaire including 25 items in the areas of job security, management style, work environment, facilities, salary and benefits, self-concept and social image of nurses. Data were analyzed using descriptive statistics and chi-square test in the SPSS.

Results: The job satisfaction among nurses was moderate (51.2±1.87). The highest mean score (62.2 ± 2.39) was related to the social prestige of the nursing profession in society. The lowest average scores were related to satisfaction with work and welfare (44.82 ±2.62), and rights and benefits (45.76±2.63), respectively. Conclusion: Facilities, working conditions, and salary and benefits were the most important factors affecting job satisfaction. It seems to be necessary to adjust the work hours, and shifts to enhance the quality of nursing care and nurse satisfaction

Yosof Mortazavi, Asieh Khalilpour Marz, Omleyla Rabiee, Zahra Rohi , Samaneh Ghomi,
Volume 3, Issue 1 (9-2013)

Background and Objectives: Patient satisfaction is an important concept and priority in health system. The aim of this study was to assess patients' satisfaction from nursing care in hospitals of Iran University of Medical Sciences. Materials and Methods: In this cross-sectional study, 450 patients who had undergone surgery during six months were selected to the study. Data were collected using a self-structured questionnaire. Patients' satisfaction was measured in a 5-point Likert scale. Results: The overall satisfaction of patients pre- and post operation was at an optimum level of 83.6% and 89.1%, respectively. The mean overall satisfaction with nursing care was not statistically significant before and after the surgery. Patients' satisfaction after the surgery was significantly related to the education, gender and residential area (p<0.05). Conclusion: Most patients were satisfied with the nursing care before and after the surgery. Patient satisfaction should be measured at the time of discharge as an evaluation index.

Elmira Hassanpour, Nadereh Naderi Ravesh, Zahra Safavi Bayat, Malihe Nasiri, Kianoush Niroumand Zandi,
Volume 4, Issue 1 (9-2014)

Background and Objectives: Considering the importance of thinking styles in individuals' decision making, this study was conducted to investigate the correlation between thinking styles with clinical decision making among nurses working in educational hospitals affiliated to Tabriz University of Medical Sciences. Materials and Methods: In this descriptive–correlational study, 196 nurses were recruited using random sampling method. Data were collected using the Thinking Styles Inventory and a researcher structured questionnaire. Data were analyzed using the Pearson correlation test and multiple regression analysis. Results: The results showed that hierarchical thinking had the most significant relationship with the clinical decision making (p<0.001 r=0.427). Conservative and internal thinking styles showed significant negative relationships with the clinical decision making (p<0.05 r=-0.201, r=-0.149, respectively). According to the multiple logistic regression analysis, type 1 thinking styles predicted better clinical decision makings and type 2 thinking styles were associated with low scores of clinical decision making. Nevertheless the relation intensity obtained from the test was poor (R2=0.171 p<0.001). Conclusion: Considering significant relationship between thinking styles with clinical decision making, further studies are recommended.

Zahra Khoshkbari, Neda Sanaie, Fereshteh Javaheri Tehrani,
Volume 6, Issue 1 (6-2016)

Background and Objectives: Primary Continued evaluation of nursing internship training programs is required to improve the educational process, and identify the strengths and the weaknesses of nursing students. Due to continued contact of the nurses with the students in clinical setting, they could be very helpful for evaluation of this program. The present study aimed to identify the views of nurses compared to the head nurses toward the internship nursing students’ clinical skills.

Materials and Methods: A cross-sectional study was conducted in nurses and head nurses (n=100) working in hospitals at Zanjan in 2014-2015. Data was collected using Students Clinical Skills Questionnaire including 36 questions in six dimensions (general services, security, clinical care, patient assessment, education and nursing process). Data were analyzed using SPSS software (version 16.0).

Results: the majority of the head nurses (%57.15) and the nurses (%56.98) believed that the students had a good level of clinical skill, and there was no significant difference between head nurses and nurses (P=0.213). The total mean score of skills for the head nurses and the nurses were 139.11±21.03 and 144.23±21.11, respectively. The mean scores of the head nurses and the nurses in different aspects of clinical skills were as following, respectively: public service delivery (19.23±4.06 vs. 18.73±3.26); the security and privacy of patient (16.03±3.46 vs. 14.93±2.36); clinical care (66.93±6.26 vs. 58.44±5.06); clinical assessment (23.44±2.96 vs. 20.03±2.06); patient education (14.93±4.06 vs.17/66±3.67) and nursing process (22.83±7.06 vs. 19.23±4.06). No significant difference was found between the total score and each dimensions of the nursing clinical scale between the nurses and the head nurses.

Conclusion: Different aspects of the internship nursing students clinical skills (including public services, security and privacy of patient, clinical care, clinical assessment, patient education and clinical process) were evaluated as an appropriate level by the head nurses and the nurses.

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